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Welcome to Up Around
the Corner, Mike. Could you tell us a little about yourself and about Around About Books?
Around About Books Storefront Just off the Square in Troy, Ohio |
Thanks
a lot for asking, Terry. Some of my earliest memories are of my father reading
to me. They're also most of my favorite memories from my childhood. My dad had
a way of reading up to an exciting point then he'd stop and say, "What do
you think is going to happen next?" Well, for a small child, that is all
it took to start my imagination flying. It was only natural that I'd love all
things printed after that. When the other kids wanted to be firemen and
policemen I told the teacher I wanted to own a library. After learning that I
couldn't own a library I went the next logical route...I bought a bookstore.
There are three of us, all together, who own Around About Books.
Myself, Sue Cantrell and Dave Crouse. We purchased the store, I guess it's been
ten years now. No regrets. It has been a dream to introduce folks to their new
best friends (not to mention that you get first crack at a lot of the books
that come through -- there is a lot "Dibs Calling", to be sure).
You’ve mentioned two positives about working at a books
store, Mike. Can you make it three? And are there any drawbacks, especially one
that those who are readers might not expect?
I
could make it one hundred positive things easily, Terry! It is simply the best.
Owning a bookstore often feels like offering a public service, lol. Expanding
on that -- I love the feeling of getting to know customers. People tend to talk
to me the same way I imagine they'd talk to their bartender. You start simply
enough, talking about a book they love or why they love an author -- pretty
soon they are taking you through their lives and why they have the passions
they do. It's got to be one of the greatest feelings in the world. I feel
connected in a way that I don't think folks who do a lot of other things get
the chance to do very often.
The
biggest drawback? I'd have to say there are really only a few. The biggest is
folks who wander into the store that have no desire to read (which is alright
-- we offer a lot of other things for them to stumble onto while in the store).
I've NEVER been able to comprehend the mentality that allows them to believe that
NOT reading is an advantage. Like they, somehow, made it to wherever they find
themselves without ever reading -- and we should, for some reason, look up to
them for it. I feel protective of my other customers on those occasions.
One question many of the readers of Up Around the Corner might have
is how Around About Books has managed
to compete with online bookstores, and the rise of ebooks, and do you feel
continuing to compete could become an increasingly uphill struggle?
Local Authors Section |
Great
question! Honestly, not a lot of folks seem to be aware of the trouble that
many "Mom & Pop" bookstores face from all the new technologies
available. I'm all for the amazing tech gadgets out there. I'm a huge fan of
science in general. However, those same wonders have taken such a HUGE bite out
of the pie it leaves so little for the regular person.
As I said, a bookstore
was a dream for me so there really is no option but to never give up. We are
really just starting to dip our collective toe into the online sales market. We
have a few books listed on ABEbooks.com and we get a little business from that.
Though, I confess, none of us are very good at that part so we are learning as
we go.
As for the eBooks, it was a much worse problem for us in the beginning.
We have all noticed a trend that the same folks who showed up in the beginning
selling us their books saying they are switching to eBooks are starting to come
back looking to re-buy their collections. Even the folks who really love eBooks
are deciding they want to actually own the book and have it on their shelves as
well as on their reading devices. My father used to say, "You can learn a
lot about a person by what you find on their bookshelves." I think many
folks now have to look at a lot of empty spaces where their favorite books once
sat and they miss it. I think eBooks will certainly continue but I also think
that the "newness" of them is already starting to fade.
Real books
will never be a fad and even the kids who were being raised on eBooks are starting
to come in and discover the wonder of turning an actual paper page. I don't
really see trying to compete with eReaders as an uphill struggle anymore. I
think it is starting to level off now.
There is room for everyone at the party
and, as long as the love of reading or the need to learn exists, bookstores may
suffer through hard times but the diehards will fight and will survive. We are
the keepers of knowledge -- that's a pretty important job.
What trends are you noticing in your customer? For example:
More interest in nonfiction or romance, or preference of hard cover over mass
market paperbacks?
The
most die hard sections of our store tend to be History for nonfiction and the
Young Adult novels are the hot item(s) in fiction. Sales tend to be divided --
nonfiction sales are almost exclusively hardback and fiction is either trade
sized or paperback.
What three people, living or deceased, would you find to be
absolutely awesome if they walked into Around
About Books to browse and maybe strike up a conversation. What would you
hope to discuss with them, and if they asked you to suggest a book for them to
read, what might it be?
Wow,
that would be a HUGE list. I have a list of just authors I'd love to speak with
and give them a tour of the store. I have a list of personal heroes and
"important" people. I have never thought of trying to cut the list
down to just three. No matter what angle I take this is tough. I guess Richard
Laymon, Dr. Creep, and Abraham Lincoln. I'd give Richard Laymon a book on how
to turn your books into movies (one of my favorite authors who seems to have
always been overlooked in his short lifetime), Dr. Creep a book about how to
take care of yourself and President Lincoln would get a copy of "Our
American Cousin" so he wouldn't have to see the play!
Can you think of any unusual or especially challenging
customer questions that came your way in the past few years?
One
of my favorites has always been the time I had a very nice lady come in and ask
if I had any red books. At first I thought she meant the magazine. I told her
maybe in a collection of some sort. I told her I had never read any and asked
her the subject matter. She looked me in the eye and said, "It doesn't
really matter." I thought on this and must have looked totally lost. She
leaned in and said, "You know, just red books." She said it in such a
way that I felt like I was missing something. Suddenly, it occurred to me. I
leaned back in close to her and whispered, "You mean Communist?" This
young lady looked at me like I grew a third eye. Of course it turned out that
she was looking for a certain shade of red to go with her decorating scheme. I
had never dealt with that particular customer problem before but we figured it
all out and found her what she was looking for and I ended up with my own Abbott and Costello memory.
Abbot and Costello, who
doesn’t like them? Good story.
As we’re closing in on the
end of the interview, Mike, is there anything you like to add or share with the
readers of Up Around the Corner?
Around About Books Co-owner Mike Wilkinson |
It's
been a LOT of fun, Terry! I really enjoyed this. It isn't often that a guy who
sells books to folks gets to feel all important like.
Thank
you so much for thinking of us at Around
About Books and including us.
We'd
love your readers to come on out to the store. Hang out with us and chat for a
bit. If you like a book, try it out and see if you've found a soul mate. The
one thing we are always needing is more friends.
If
you get the chance, please check us out on Facebook, just search for
"Around About Books" and, if you like what you see, give us a
"LIKE".
It's
coming up on the Halloween season and that is probably the best time to drop by
because we are huge Halloween fans so the store and its windows are all made
up. You never know what might jump out at you.
We
have a lot going on and we are always looking for suggestions so please, we'd
love to see you.
You’re welcome, Mike. I’ll
second that if readers get the chance they should stop in at Around About
Books. I don’t get there often enough, but always enjoy chatting and checking
out the shelves (you have two floors packed with books).
Readers can find out more
about Around About Books by following these links:
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excellent interview with a old friend that I consider one of my best friends! Great responses Mike! I couldn't agree more with all that you said about reading. I never really got one the ebook train....I have a few on my Kindle HD but nothing beats having the real book on a shelf. Plus outside of the great way it looks having books on display and the feel if the crisp pages being turned) hence the reasons I have a library in my house...one room..hundreds of books!....real books, when taken care of, tend to gain value...ebooks don't! Just a little bonus to having real books.
ReplyDeleteJoseph,
DeleteThanks for visiting and reading the interview. I understand your sentiments. :)